How Will SWTOR Increase Server Health

Written by: (@Shaddoe) | May 25, 2012 4:55 pm

33 Comments

We would be remiss if we stated that Star Wars: The Old Republic servers were in a healthy state right now.

The active population has dropped considerably. Even those players on higher population servers are feeling the crunch.

When you have as many servers as SWTOR has, a low active population does not mean the game is not performing well. There are other things that hint to to low financial performance. However, having low populations does give the player of a sense of being alone. That is not good for a game that is supposed to be massive and multiplayer.

There are three dominant possibilities for dealing with this issue. Unfortunately, none of the solutions come with a great PR spin on it.

Server merges take the number one and number two spot.

The first solution is one that RIFT followed: Let players transfer servers as they like. This will allow for natural consolidation and players will be happy because they made the choice themselves. However, this leaves some possible infrastructure issues. That lone guy on server No Where is eating up internal resources that could be better spent on other areas of the game.

RIFT did do something interesting with its very low population servers. It converted them to test servers. This way the team did not have to completely shutdown the No Where server, and our lone guy is helping to contribute to the game’s long-term development by testing the next patch before it’s live.

The second solution is the mega-server solution. I have yet to see this one work well. However, there are a few trains of thought on this. But neither turn into the happy solution the developers are hoping for.

Star Wars Galaxies offered free server transfers to those players on specific low population servers to high population servers. Given the reaction of the players at the time, you’d have thought they were giving them a new NGE.

However, DC Universe Online did something similar, but instead of selecting specific existing servers for the population to transfer to, it removed all current servers and forced users to pick between two brand new ones. Of course, SOE got some heat for this action, but it was considerably less than the previous solution from SWG.

Lastly, BioWare can attempt to increase the actual population in the game as a whole. Apart from some free-to-play solution, this isn’t going to happen. However, is it possible to make a game F2P without making it sound like its going F2P?

Maybe.

In the past, games that were looking to increase its population would offer free trails. Star Wars: The Old Republic already has this going for it with freebee weekends and friend invites.

What if they copied the World of Warcraft solution and offered a permanent free trial?

Just about anyone that has played SWTOR would tell you that the level 1-20 experience is one of the best in any MMO. If you prevent leveling beyond level 20 or stop the story questing just as the player receives his ship then that might entice more people to subscribe so that they can continue to play. If they were to completely drop the box price to zero at the same time, then that would definitely get more people into the game.

In a recent interview with PC Gamer, BioWare Lead Game Designer Daniel Erickson talked about the Update 1.3 features. The interviewer asked if the new group-finder feature was slated to be cross-server. Erickson replied, “They will not be cross-server as we are coming up on a huge move to servers with massively higher population caps than we have today.”

Interestingly, this quote doesn’t really tell us which solution BioWare has decided to go with.

Obviously, going free-to-play is out of the question for them at this time, but that doesn’t mean BioWare isn’t opening up the servers to allow more people because of a trial-player influx. Unfortunately, that’s unlikely, but that doesn’t mean that is solution will not be combined with one of the other possibilities.

Maybe BioWare plans to open up servers have players transfer willy-nilly, but that seems unlikely without giving players incentive to consolidate. Perhaps BioWare will give gifts to players if they transfer to specific servers, but still allow them to go where they like?

Mostly likely, the quote points to the mega-server solution.

But who’s to say which solution will cause the least amount hate — as if BioWare was not getting enough of that as it is. I guess that’s where you, the fans, come in.

Which would you rather see: mega-servers made from existing servers or brand new servers?

How Will SWTOR Increase Server Health

  • http://twitter.com/jasonetheridge Jason Etheridge

    Mega-servers for sure!

    At least for me, the server community thing has never had any meaning; my experience centres around my friends and my guild. You get to vaguely recognise some of the more active participants in general chat on the Fleet, but it’s pretty random.

    Having (for example) a single PvE server in North America (along with a PvP server, maybe an RP-PvE server), with the existing phasing technology splitting the population into layers as needed, seems ideal. We’ll never be short of players, whatever zone you enter will always be well-populated… it gives us what cross-server Group Finder and warzones would have. Conceptually it’s the same thing.

    Given WoW is doing nearly the same thing with zones being shareable between servers, this trend seems to be the future. Remove the server boundaries, so players don’t get trapped on low-pop islands! Sounds great to me.

  • http://twitter.com/Luke_Malcolm Luke Malcolm

    Blizzard has been pushing towards the Mega Server model as well with all the Cross Realm capabilites, SWTOR & Rift were the same they released with to many servers and now have/had to drop most of them to decently populate the rest of the remaning servers. Servers are a thing of the past and MMOs wont be like they were years ago.

  • http://www.facebook.com/people/Ryan-Rickett/501980305 Ryan Rickett

    Problem with Swtor isnt population, and while the lower level and leveling experience is great.  Your average mmo player doesn’t want to reach level cap, and re-roll.  Swtor’s major hickup now is lack of difficult/enticing end game content.  Plain and simple,  2-3 weeks for full top tier PvP gear, which your can do the top tier of PvE in makes for a lack of wanting to play for players, atleast in my circles, thats 99% of the reason why the people I know, including myself, who have played quit.

    • http://www.facebook.com/people/Joshua-Osmer/100002680014995 Joshua Osmer

      2-3 weeks to get full war hero gear? Really? Maybe for someone who’s playing one character 16 hours every day for those 2-3 weeks in WZ’s that are 1) winning and 2) popping within 5-10 minutes of queue. There is no way to get full war-hero gear from fresh 50 in 2-3 weeks. If you’re going to trash something about the game, do it realistically. Everyone keeps complaining about end game content. That’s rubbish. The game is 5 months old. It has more end game content and gear in it now than WoW did at this point in it’s life cycle. There are 3 Operations, 2 of which have 3 modes. At 5 months into WoW, the only end game raids were MC and Ony. With no level 60 only dungeons (UBRS, Strat and Scholo were 56+). People need to stop this “no end game content”. Oh and PVP in SWTOR is a helluva lot better than WoW Vanilla pvp was. 

      • ChristopherMitchell1

         A problem with your analysis is that SWTOR isn’t competing with Vanilla WoW… If they are competing with specific version of a game that came out 7 years ago they are doing it wrong. WoW TODAY is their competitor not WoW of 7 years ago….

        • CP

          Yes they are competing with 7 year old Wow, however as the OP states this game is 5 months old, Wow has had 7 years to grow into the game it is now. Imagine what SWTOR will be like in 6 and a half years. From what I have heard they have plans to add another 3 full raid dungeons before the first expansion comes out, so that’s a total of at least 6 raid dungeons minimum. Wow had 3 (4 if you include Ony) Wow had like 3 pvp battlegrounds but that took a long time to come in, SWTOR launched with 3 and now has 4.  Imagine how big this game will be in 6 months time. All we need is server mergers and I will definitely come back to it.

          • http://profile.yahoo.com/ADEN6X6TYCORSSGEHKWMBIHDHY Eclipse

            Dude they’ve CUT staff. If you still think your content additions are going to be coming at a rate to compete with Trion devs….you’re mistaken.

            The sad fact is you’re right though. SWTOR is competing with 7 year old WOW, and they’re failing miserably. Much of the content they’ve release in the last patch and this one upcoming is meaningless fluff that adds nothing to players who’ve ALREADY created and leveled their alts – or for those who just don’t care to.

            Even Justin from DarthHater thinks all the legacy shit was a mistake for BW to focus on.

          • http://twitter.com/dularr Dularr

            Sadly, I hear with Trion gone to the “B” team of developers for Rift, with their top talent going to new projects.  But, at least they left in place the tools for quickly releasing new content.

            That may explain why Rift has gone from 800k sub to 250k subs over the past year.

          • ChristopherMitchell1

            All I see is ‘blah blah blah… I think SWTOR is competing with WoW’s 7 year old launch because SWTOR is nothing more than a clone with lightsabers and therefore must be compared to the start of WoW even tho it was 7 years ago instead of even bothering to look at WoW as is currently even tho that is EXACTLY what SWTOR is competing with….blah blah’… Pretty much summed it up I think.

          • CP

            No, no, no, SWTOR is being compared to Wow because it’s the biggest MMO out right now. What you need to understand is Wow is 7 years old, which means that it has had 7 years of customer feedback to grow into the game it is now. SWTOR is not Wow with lightsabers, it is a completely different game with similar mechanics but with the addition of a decent story. Wow is just a clone of Everquest/DAOC/(name generic MMO here) but with a different story. In any case I’m not saying that SWTOR is the perfect game, far from it, and I think the SWTOR dev’s have made some massive mistakes with their content and release schedules and now they are suffering from those mistakes. This is why there have been cuts to staff (other than EA just being EA), their game wasn’t perfect at launch, it should have had working end-game content and all the legacy stuff should have been in at launch to allow them to work on important stuff right now (i.e additional content) and not focus all their attention on the stuff that should have been in at launch. I personally was dying for SWTOR to be released but now I honestly think it should have been given another 6 months to finish all that stuff off but I bet my right testicle that EA had something to do with that.

          • easytoread

             WoW is just a clone and generic but SWTOR is completely different?  My experience felt like WoW in space with massive design flaws.

            I understand WoW is 7 years old and that SWTOR is new and therefore it will not have as much content but at least the content they had should have been of a good quality.

            Ilum with its first incarnatoin of objective switching to complete its quests? It took players five minutes to work out how bad that was and it is something devs could have and should have learned from WoW.

            By all means forgive SWTOR its failings for being new.  If they had been creative maybe I would but they were far from creative.

          • CP

            Oh man, yes Wow is a clone, yes SWTOR is a clone, the point I was making is that every MMO is essentially the same thing with a slightly different look or feel or in SWTOR’s case a story. I’m not trying to defend SWTOR it was rushed and wasn’t ready for release but saying that SWTOR is just Wow in space is unfair and wrong. Bioware made a damn good game that in my opinion is far better than Wow is now, however, they have failed cause the game wasn’t ready and should have launched at the 1.2 patch stage. If they had done that then I think we would be seeing SWTOR as the number 1 MMO right now and not Wow. EA I hope you learn a lesson from this but you probably still won’t.

          • http://twitter.com/dularr Dularr

            While SWTOR had a nice story, you only had one storyline per character with the option of lightside/darkside.

            With WoW, you had race, class and faction storyline all going on.  My Tauren Druid, has run through multiple storylines regarding the freedom of the Taurens, many stories regarding the corruption struggles of the druids and epic conflict of the Horde vs. the Alliance.

            Once my SWTOR Sorc, killed a Sith Lord, the story is about done.  Been there, done that.

             

          • CP

            Well LS/DS was basically the same story as you still did the same quests regardless of your alignment, the only thing that really changed was your appearance and the choices you made during the conversations.
            I have to be honest with you, I really don’t remember much story in Wow, however, I never read the massive wall of text every time I was given a quest so maybe I was missing out on all that.

          • ChristopherMitchell1

            You seem to mistake me for someone who is unintelligent… I think it is proven by my posts I more than understand that WoW is 7 years old >.> But what I hear you trying to say is that we should just let SWTOR live for 7 years so it can have time to finally compete with WoW on the same lvl.

            If SWTOR wanted to compete in TODAY’s market (not 7 years ago market) they should have taken all of the mistakes that MMOs have done over all these years to make something better not just make the same dam game of 7 years ago and expect consumers to help them relive all the mistakes other games got over. This is my point, the game was rushed and even if it was launched with patch 1.2 it still would have let so many people down. I also looked at the Legacy system and I can’t believe my eyes. Dumbest reward system ever for trying to incentivize a time sink uhg!

          • CP

            Nope, wrong again, I’m saying that Wow has had 7 years of customer feedback to turn it into the game it is now. That’s the key point. I have to be honest with you, I don’t think SWTOR choose very good beta testers, well either that or the dev’s just didn’t listen to any feedback whatsoever because there was some massive mistakes with end-game. Saying that though, the launch of SWTOR was pretty encouraging. It had solid raid content, it had PvP battlegrounds (and good ones at that), it had open world PvP and it had pretty much the exact same mechanics as Wow to tie all that in. On paper SWTOR should have been a massive success, but it all went wrong when the game was released 6 months too soon.

          • ChristopherMitchell1

            Thanks for proving my point, until next time friend :D

          • http://twitter.com/dularr Dularr

            Dont think adding Operations(raids) will bring back players to SWTOR.

            For me, It would take some radical thinking around Huttball to come back. Adding league and tournament play. Basically separating out Huttball from the leveling MMO of SWTOR.

            I do hope BW will bite the bullet, server merge and create mega-servers.

            I also hope SWTOR can in 6 months keep their subscribers numbers above one million.

            I can also dream about Star Wars: Huttball as a MOBA. With maybe player and team housing (with spaceships) as the big carrot for moving up the ladders.  

          • CP

            Well I think Huttball would have been the perfect E-Sport and there was so much that could have been done if they had a little more time.
            At this stage I think your right, just adding in lots of content will not bring back players. They need to merge the servers and get there current customer base happy, then (I hope) players will start to come back. I will almost certainly come back to the game if they do that cause I was stuck on a dead server and that was really the only thing that caused me to quit the game.

  • http://twitter.com/Deadalon Deadalon

    I hate the dressups with companions.  1 -2 items like D3 would be ok – but atm its stupid.

    • CP

      Couldn’t agree more, there wasn’t enough gear to level up your companions as well as your character at the same time so you ended up with one good companion the rest were under geared and never used. A system like D3 would have been good but at the very least you should have been able to get gear for all current companions when you completed a mission and not having to just pick 1 of them.

  • ChristopherRuscoe

     

    to me it reads as

     

    you know them sever transfers that we told you about well we
    expect that every player will move off the low pop severs they are on and them
    lol pop severs will not let new players roll on them, but we wont be closing
    down any severs.

     

     

    CWR

  • http://profile.yahoo.com/Z36GPOU3Q2QIQYBIDVNQAVGNGE Raul

    put an entrance in each spaceport and space station to real spaceship PVP.
    even if it’s only small fighter squads based close to the corresponding planet spacestation, w/out lightspeed.

    Then I won’t care about endgame content.

    Starwars is a $^*&ing space opera, not a space on rails easymode opera.

    I got all my characters their “ship” by lvl 11-12, and the space combat on rails was easy enough to do with out any upgrades, in fact it was way too easy once upgrades were installed, imho.

    • CP

      Really, you got the ship at lvl 11-12, did you do any of the quests?

  • Eaker82

    I don’t know I think Secret World’s equivalent to swtor’s 1-20 area is better. I think they will give players a month to transfer and if they haven’t they will be force transferred to another server. They will consolidate and either re-purpose the empty servers or shut them off. Seeing as they have just laid off a bunch of people i’m going with shutting them down.

  • http://twitter.com/DaveyDiablo Davey Diablo

    Hey guys! Mega-Servers are coming!

    …are coming…

    …are coming…

    …are coming…..

  • Ryan Fisher

    Coming Soon™

    Anyone from the Republic squad want to come talk to me about endgame and Ilum now?

    Ed?

    Beauller?

    Eat crow?

  • tehixe

    Free “trails,” huh?  Good idea.

  • http://www.facebook.com/people/Kyle-Bohannon/1429322817 Kyle Bohannon

    game should have spent another 6 months in beta. i was in the closed beta for almost a year and every build they released they did a better and better job but from my personal experience the quality of the beta builds from closed beta went drastically down when the open beta weekends were released.

    regardless of the fact i still play the game and enjoy every time i log on. i play games for their story so this is basically my dream game, and i hope to play this game until the lights are turned out. albeit 6 months from now or 6 years from now. to each his own!

    • http://twitter.com/dularr Dularr

      Unless they were planning on beta testing level 50, they would never have discovered the problems.

    • pc11

      I beta tested for 3 months and all i saw was them ignoring all the good suggestion by the community and what is worse the version that went live was actually a step back from some of the beta builds.

      Also we never got the chance to beta test end-game which was their Aquiles heel.

      I have a serious bad tast in my mouth from having tested the game for 3 months (actively contributing), buying the CE and then playing a total of 2 months of the live version to be completly disapointed. I will log back in when it goes F2P.

  • OHSNAPz

    Free to try yes, but how about 1 free server transfer to players past a certain level?

  • Torben Rasmussen

    is what you get for releasing a game in pre-alpha state. i just spend the weekend i guild wars 2 and that game is absolutely amazing ! swtor just feels like joke in comparison. 

    not trying to flame here, i spend a good deal of time in swtor myself. however i saw the light and went to gw2

RECOMMENDED FOR YOU
Take a Poll

What Is Your Most Anticipated MMO?

View Results

Loading ... Loading ...
Monday
6 pst

The Republic

Star Wars The Old Republic

Tuesday
9:30 pst

After Dark

Live Call In Show

n/a

Monty's Minute

Have Questions? He Has Answers

Wednesday
3 pst

OMGLOL

League Of Legends Drama

6 pst

Guildcast

Guild Wars 2

8 pst

Klaus & Squirrel

Gameplay Duo

Thursday
8 pst

Legendary

World of WarCraft

Friday
3 pst

TWIMMO

This Week In MMO



TOP GAMES
Guild Wars 2 MMO News
Genre: MMORPG Fantasy
Developer: Arenanet
Metacritic Score: 90
The Elder Scrolls Online MMORPG News
Genre: MMORPG Fantasy
Developer: Zenimax
Metacritic Score: n/a
World of Warcraft MMO News
Genre: MMORPG Fantasy
Developer: Blizzard
Metacritic Score: 82
SWTOR MMO News
Genre: MMORPG SciFi
Developer: Bioware
Metacritic Score: 85
League of Legends News
Genre: MOBA
Developer: Riot
Metacritic Score: 78