There have been a few snafus with TERA‘s billing system this week.
According to fans on the forums, people have either been charged prematurely for their subscription or have been unable to log in to the game at all.
Those unable to log in consisted of around 2000 people receiving a notice telling them that their subscription was not found or had expired. En Masse has been working on the problem and notes that the two issues are not connected and that they are working to resolve them.
In regard to the fans that were charged before their free 30 days were up, EME attributed the problem to players who purchased a physical copy and signed up for a subscription before entering the game code.
That said, there have been reports of players with digital copies having the same issue.
Have you had any problems?
According to a tweet by EME the issues have been resolved.