BioWare's Fernando Melo Discusses Monitization At GDC Europe


Written by: (Twitter @QuintLyn - ) | August 14, 2012 3:55 pm

BioWare's Fernando Melo Discusses Monitization At GDC Europe
31 Comments

By now, most gamers have gotten used to the idea of paying for extra content seperately — even on the day the game launches. But, that doesn’t mean that it’s something players particularly like. Many have argued that if the content is already made and ready to go the same day the game launches, it should be included in the game.

But, whatever we may have to say about this, it’s become apparent that this method of monitization isn’t just going to go away.

BioWare recently discussed day-one DLC and microtransactions in general in the context of providing extra content to players (at a cost) after a game’s release. According to BioWare, day-one DLC is something that gamers can be tempted to buy. As the company’s online development director Fernando Melo stated at GDC Europe yesterday:

Fans do want more content. From the moment the game launches. They tend to say ‘I want it now!’ So it needs to be there when it’s ready. They choose when to pick it up, day one or later.

He goes on to compare the Online Pass — which brought in 11 percent of the Mass Effect 2 DLC revenue — to free to play games that offer a “premium layer of service”. According to this comparison, an Online Pass can be seen as an “out-of-the-box premium service”.

Melo also explained the addition of micro-transactions to the Mass Effect franchise with ME3 which allows players to unlock weapons and character classes more quickly using real-world money rather than in-game currency. Bioware feels that this gives the players the ability of extra choice. And according to Melo:

Gamers are actually happier, as they are able to spend money when they want. People may not want to pay upfront. They may be happier to pay when they are ‘in the moment’.

While I’m not certain most gamers will agree with all of this in principal, it seems that this is one of those cases in which money speaks louder than words.


  • http://twitter.com/j0nnara Jonnara

    Will not even purchase the game if they release it with day 1 DLC.

  • http://www.facebook.com/profile.php?id=1260066056 Steven Diaz

    Bioware was on top for quite a while, but nothing lasts forever.  Eventually every company falls to the dark side (choosing money over players).  They had a decent run, now it’s time for them to disappear.  I had already made the decision not to purchase anymore of their games after the ME3 ending ordeal.  This just cements that decision and further feeds my anger toward Bioware. I don’t want to root for the company to fall apart because it does employ a lot of people, but I do hope that they get rid of the individuals running it.  We all know that a company is there to make money, but you don’t abuse and pillage the players like this.  No, they aren’t forcing us to get it in a physical sense but they are doing it from a complete product standpoint.  I hope others honestly stick to their guns and completely ignore Bioware’s products.  What they’ve done is short sighted, so they’re going to milk the Bioware name until it’s done.  Peace out Bioware, no more of my money for you.  You’re dead to me.  After all I did for you, you turned around and beat me senseless with my own money.

  • http://twitter.com/KingStGreibach Greibach

    “After the ending of ME3 and the DLC, I feel like I’m just not going to buy from them anymore now” (paraphrased)

    Yup. This is exactly how I feel. I LOVE ME, but ME3 burned me so bad in terms of all the BS that they pulled, I’m just done with them. It was a very short-term business decision to have the From Ashes DLC not be free, and I think a lot of people will remember this attitude in the future and factor it into their decision to purchase future games at all. The whole ME3 experience was so maddening that I’m just not willing to invest in another franchise from them, and this clearly demonstrates that they haven’t learned the right lessons.

  • http://twitter.com/Nin3r Richard Martin

    I have to say From Ashes is quite overrated. True, everyone should’ve gotten it, instead of being pre-order dlc. But tbh the Prothean is not like “leaving Raphael out of TMNT”. It’s more like a civilization based on Greek philosophy and you get a greek warrior instead of Socrates/Plato etc.

    The flashbacks were nice and the feedback and dialogue felt like something extra (that should’ve been there), but it wasn’t as game changing as said to be. It’d be a bigger WTF if the dlc was Liara, Tali, Kaidan/Ashley, or Garrus. Though if it was James Vega, most people wouldn’t even care.

    • Warfox Mihomiti

      It wasn’t preorder DLC, it was collector’s edition DLC.

    • http://www.facebook.com/shaikh.ob Shaikh Omar

      Pretty much, the DLC didn’t really provide that much content as people hyped it up to be. It provided unique dialog that gave light into how life was like in the past “cycle” but other than that, there’s nothing much to it. People also forget to mention that this DLC was already included with the collectors and digital deluxe version of the game. Bioware could have said that they weren’t going to sell this version and keep it as a said version exclusive content, instead they gave everybody who didn’t want to shell out the extra money for those versions as an option. 

  • http://www.facebook.com/cris.mera.7 Cris Mera

    Maybe they’re trying to convince everyone else to include day 1 DLC? Make themselves look like forward thinkers instead of simply milking their players?

  • dlambert2

    feel same way… in fact I canceled my SWTOR sub and stil have not purchased ME3.  I probably am done with Bioware/EA.  Yes I know, that is a lot of really cool games but if you don’t put your money where your mouth is, your just bitching.

  • http://twitter.com/HallusH HallusH

    that dlc was 80% of the freaking of the whole 3games.
    so yea lost all respect to bioware way to go EA.
    here’s the numbers of how many people not gonna buy it next time.

  • http://www.facebook.com/domingo4th Domingo Cardona

    lmao WOW Bioware is trying really hard to lie and make it sound like truth. I’m done with them…well I’ve been done with them ever since DA2 and the following shit that happened afterwards.

  • Depravity

    Mo problems.

  • ChaseWaliky

    I use to love Bioware. I always thought thet released amazing stuff. What has changed them over the years to where we are now? EA?

  • http://profile.yahoo.com/Z36GPOU3Q2QIQYBIDVNQAVGNGE Raul

    EA decided that Shareholders > Developers.
    Hey shareholders… look at EA’s market share value’s decline, 

    -and don’t You dare try to blame the Talent.

    • http://pulse.yahoo.com/_R35J5EUERGS3E6JRIQMBCDTRRY Nathan I

      EA is part of the problem. But Bioware is also to blame. They were already heading down this path before EA bought them. As a company they love themselves too much and have become arrogant.

  • Warfox Mihomiti

    Vote with your dollars people. I’m sick of seeing stuff like the Modern Warfare 2 boycott.

  • http://www.kaiketsu.enjin.com/ Corey “Crimzen”

    Most people pretty much summed it up. Bioware used to be at the top of my list in terms of game developers, and now they aren’t even making that list. I’m one of the few who was super stoked for ME3 but wasn’t able to buy it at launch, and now I’m not sure if I’m going to be willing to drop all this money on it just for a sub par ending to what was previously an awesome IP.
    I’m really bummed about this whole thing though mainly because I’m a big RPG fan and I love awesome stories. Lately many RPG’s haven’t lived up to those epic story lines and are just copies of other games in one form or another. I loved Bioware’s original and epic story lines, but now that they are falling off there aren’t many good options for awesome single player RPG’s 

    • http://pulse.yahoo.com/_R35J5EUERGS3E6JRIQMBCDTRRY Nathan I

      not worth it at all. Seriously.

  • http://www.facebook.com/people/Michael-Johnson/1353890372 Michael Johnson

    Keep digging that hole, Bioware.

  • http://www.facebook.com/cloakingsmitty Scott Grosjean

    I still haven’t bought ME3.  And, for the most part, I won’t buy games for $60 anymore either, still haven’t bought MW3 or BF3 yet.  Only thing I have paid 60 bucks for is Guild Wars 2, but that got me beta access and is actually an awesome game.  I think I am sticking to mostly F2P or cheap/used games. $50-60 seems way high to me, not to mention that they tack on price in the form of DLC, so you end up spending $70-100 in total.  Vote with your cash!! Resist day one purchases!!

  • http://www.facebook.com/shaikh.ob Shaikh Omar

    I don’t get the big deal. The day one DLC was the extra content that people who bought the collectors and digital deluxe version. In all honesty, bioware could have said screw the day one DLC, if you didn’t buy said versions you won’t get the extra things. Bioware gave people didn’t get the collectors or digital deluxe version a chance to play through it. 

  • http://www.facebook.com/gabriel.martin.5682 Gabriel Martin

    More reasons why I am boycotting EA and Activision games.

  • Kagitaar

    After three games that pissed me off to some degree, DA3 and anything else they try to put out will be met with hefty skepticism. Adding their DLC issues in just makes me a little more worried about the company.

  • http://twitter.com/DaPhoolz Rp TheFoolz

    money is the source of some evil.

  • http://profile.yahoo.com/T3XQEBBJMXVQSI2W2BN53KOIZU John

    I never want a DLC to finish the game.  I agree with a lot of you here.  I played ME series and also played tor for a while and feel that EA/BIoware has let people down a lot lately.  ME3 is a perfect example for letting people down even though they came out with an extended cut.  But they promised a lot in tor from open world pvp and didn’t happen then EA does a PR move that shows they could careless about Tor.  I still have some hope for Bioware but not much.  

  • David Alcon

    I can’t believe no one commented about the Tali picture GBTV posted with this. Way to twist the knife guys!

    JK <3 GBTV. =)

  • http://www.facebook.com/nik666 Nikolai Tzolev

    I call it “scam”.

  • Hattoff

    I avoid EA games… online passes, day one DLC, and game breaking “unlocks” like the Battlefield 3 “shortcuts” for $40… I am done with them… I will buy their games second hand… if at all.

  • http://www.facebook.com/rasmus.nielsen.75491 Rasmus Nielsen

     As long as people are *stupid* enough to reward game makers by buying it, they’ll do it. And people wonder why Piracy is so popular?

  • http://pulse.yahoo.com/_R35J5EUERGS3E6JRIQMBCDTRRY Nathan I

    To summarize in plain English, this is basically what they said:

    “We were either going to put it on the disc then let you guys buy it 2 months later, or we were going to put it on the disc and let you guys buy it on the first day. Either way we were going to hold back part of the stuff we finished prior to the game going gold, so you should be happy that you get to buy it on the first day”

  • http://www.facebook.com/kenneth.meagher1 Kenneth Meagher

    i think Mass Effect has done great none the less few hiccups here and there with gameplay but really Mass Effect is their only real storyline sci-fi game they have. and Sci-fi is where it is with Games today, not to mention RTS franchises like Homeworld 1 and 2 and Star Trek Armada 1 and 2. Theres even talk about a 3rd one for both of them franchises. i remember paying a full 30 bucks for DLC, and seeing how DLC is today adding in like 2/3s of the content originally suppose to add to the game. I have to agree the Day-One DLC really makes the storyline even more confusing with the Promethean  Squad Member. But if you read the Books it all makes sense.

  • GentleKrabbe

    I didn’t even get on board for ME3 because I was so disappointed with their new sales tactics. I wont be buying DA3 or any other Bioware games ever again. Same goes for Activision-Blizzard

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