Report SimCity Beta Bugs or Else…

The SimCity beta draws new attention today and not for good reason. We all know we’re supposed to read those 30 page EULAs we acknowledge, but none of us ever does. Twisted Pixel’s Dan Teasdale gives us yet another example of why we really should take the time to read EULAs.

Teasdale tweeted that EA is not only intent on banning players that exploit bugs within their games, but also on banning people that know a bug exists and fail to report it. This isn’t the first time EA has added this little “tidbit” to their EULA either. The Battlefield 3 beta testers had to agree to the same condition.

The SimCity Beta EULA reads:

“It is understood and agreed that, as part of your participation in the Beta Program, it is your responsibility to report all known bugs, abuse of ‘bugs’, ‘undocumented features’ or other defects and problems related to the Game and Beta Software to EA as soon as they are found (“Bugs”). If you know about a Bug or have heard about a Bug and fail to report the Bug to EA, we reserve the right to treat you no differently from someone who abuses the Bug. You acknowledge that EA reserve the right to lock anyone caught abusing a Bug out of all EA products.”

Surprised? So basically if you find a bug, hear about a bug, or found what MIGHT be a bug in the SimCity beta and fail to report it to EA, you are subject to the exact same treatment as a player that intentionally exploits a bug. You may be banned from ALL EA products.

My question would be how enforceable is this clause? We all know that the SimCity beta test is exactly that, a test. Nowadays though, betas aren’t sold to testers as such. Betas are part of the overall larger marketing ploy today. While no one was banned due to this clause in previous betas, should this type of addition even be included in the SimCity beta EULA…or any game’s EULA for that matter? What do you think?



  • Darkfire124

    You mean people beta testing the game actually have to beta test it and not just use it as a demo, the horror!

    • Keith William Gretton

       I think the part about reporting “known issues” is counter to that statement, since it’s a waste of everyone’s time to do so. Literally, EA has a ‘f@#$ you’ clause in their beta test EULA which rather than treating free testers from the public as assets is treating them like they treat their employees – disposable worker drones, in need of strong negative behaviour reinforcements in order to maximize the the productivity they can squeeze out of them, and then willing to drop them by the wayside once they’ve exceeded their use-by date.

  • Kenneth Meagher

    Ok i hate that the fact they want you to report a bug, when are they going to fix it? hmmm? everytime someone reports a bug or exploit as they call it, it never does get fixed, so why ban the hell out of people if your not going to fix a bug? Its just stupid

    • Steven Opie Wallace

      Why would you hate the fact anyone wants you to report a flaw in their product?  

    • 73igg

      This isn’t the EULA for the finished product, it’s for when you sign up for the beta test. Which reporting bugs is what you’re supposed to do during a beta test.

  • 73igg

    I don’t really see how they can enforce this but I think it’s good because people should be finding bugs in a beta test not just playing the game.

  • Azer Gosu

    All that makes me want to do is not play. 

    Also being banned from all EA products sounds more like a positive thing than negative. At least I can’t be tempted from buying any more of their garbage games. 

    [edit] Also completely unenforceable. If I see a bug and don’t report it and they call me out on it, I’ll just say I didn’t notice it, or I thought that it was supposed to work that way.

  • Steven Opie Wallace

    First of all, this isn’t too enforceable because simply put they wont know that you know until you let them know (or the general public for that matter) as long as you aren’t exploiting things with the intention of exploiting. Secondly, this is a beta test.  Nobody should be banned from all of their games over a beta test; if you want to ban people from anything, ban them from the beta and all future betas.

    I mean, cool…if this increases the quality of the QA process then I’m half-way behind it.  They need to remove that one extra bit about banning you from all EA products but other than that, whatever.  I’m pretty much tired of games getting released that have crazy bugs that break the game anyway.

  • Jason Villamil

    Corporate motto “EA if you don’t hate us yet, just give it time.”

    • Michael Byrne

      Epic :)

  • Hicks64

    This tastes like the spoiled juice I just drank *tear*

  • Nathan Breininger

    I understand the point of banning people who are not reporting bugs because that is what they are there for just like if you dont do you job at work you get fired but banning them from all ea products seems a bit out there

  • Kagitaar

    Other than this being psychotically strict in a BETA, how do you enforce this? Has EA perfected mind reading technology? This is just…sigh.